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5 Reasons Why You Should Use WhatsApp To Communicate With Your Customers.

5 Reasons Why You Should Use WhatsApp To Communicate With Your Customers.

By Paul Gandar

In today’s fast paced world, customers want to connect with businesses faster, easier, and on their terms. Customers prefer to buy from companies that provide real-time sales support and customer service, and the evidence proves…

WhatsApp and GDPR

Do Your Staff Use WhatsApp For Customer Communication? You Could Have A Serious GDPR Breach

By Paul Gandar

The General Data Protection Regulations came into force in 2018. As a result, businesses need to ensure that they are compliant with legislation in relation to the methods they use to collect, store, analyse, use,…

Stop Wasting Time On Bad Leads – Here’s How

By Paul Gandar

For customers, an unanswered call, message or email leads to frustration. They want their enquiry dealt with or their problem solved efficiently and effectively, and if you can’t do it they may move on to…

Taking The Customer Journey Into A Mobile Friendly Space

Taking The Customer Journey Into A Mobile Friendly Space

By Jon Williams

In a world where people demand instant gratification, the speed at which your business operates is a key part of any customer communication strategy. If your team is wasting time chasing endless digital paper trails…

The Secret To Giving Your Sales Staff More Time To Help Them Be More Efficient

By

Your sales team is there to sell. Sounds simple, however this valuable resource can get pulled in to resolving customer queries and dealing with administration when they should be focused on closing a sale. If…

Synchronous or Asynchronous – Which Messaging Option is Better for Your Business?

By Paul Gandar

What is Synchronous messaging, and how is it different from Asynchronous messaging? What are the advantages and disadvantages of each? Which should you pick as a medium to provide customer support when running a business?…

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Recent posts

5 Reasons Why You Should Use WhatsApp To Communicate With Your Customers.

5 Reasons Why You Should Use WhatsApp To Communicate With Your Customers.

16th October 2020 Off
WhatsApp and GDPR

Do Your Staff Use WhatsApp For Customer Communication? You Could Have A Serious GDPR Breach

12th October 2020 Off

Stop Wasting Time On Bad Leads – Here’s How

17th September 2020 Off
Taking The Customer Journey Into A Mobile Friendly Space

Taking The Customer Journey Into A Mobile Friendly Space

11th September 2020 Off

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