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Save time managing accounts in one place
GROUP MANAGEMENT EMAIL
Manage email addresses like contact@ and team@ in organized team inboxes
MULTI-CHANNEL INBOX
Respond to emails, SMS texts, Facebook, Twitter, and website chat, all in Front
SHARED VISIBILITY
See who’s working on what to avoid duplicate replies and dropping the ball on emails
Collaborate in your inbox with your team
INTERNAL DISCUSSIONS
Talk to teammates using internal comments in the original email, instead of forwarding or replying-all
SHARED DRAFTS
Edit the same email together as a team like Google Docs to write better responses
ASSIGNMENTS
Assign an owner to follow up on every email and incoming message so there’s no confusion
Automate your time-consuming workflows
ROUTING RULES
Move and assign emails by round robin or other set criteria to the right person, team, and inbox
TAGGING & LABELS
Automatically tag emails based on keywords, client, region, and more to track issues and stay organized
CANNED RESPONSES
Jumpstart replies with saved email response templates and even respond automatically to customers
Take the stress out of scheduling
INTEGRATED CALENDAR
Check and manage your calendar right from your inbox — not in another tab or app
SMART SCHEDULING
Insert potential meeting times into emails to allow people to book meetings in one click
GROUP MEETINGS
Seamlessly schedule meetings with multiple teammates and prevent double bookings
Work smarter with inbox analytics
EMAIL TRENDS
Gain actionable insights on message volume and issues by customer, time, week, month, and more
RESPONSE TIME
Monitor and improve SLAs, first response, and resolution time with customizable reports
TEAM PERFORMANCE
Proactively plan and improve operations with productivity and team performance metrics
Bring all your tools into your inbox
CRM
Save time creating, accessing, and editing CRM data in Salesforce, HubSpot, and more, directly in Front
PROJECT MANAGEMENT
Stay in sync with Front’s integrations for Asana, Trello, GitHub, and Jira to create tasks from your inbox
INTEGRATIONS & OPEN API
Easily connect your inbox to 50+ popular apps, plus your own data with our flexible API
The shared inbox that teams love and IT trusts
Keep your data safe
Admin controls like audit logs and access permissions keep your data secure in Front. SAML Single Sign-On and two-factor authentication help your team log in safely.
Works with your existing stack
IMAP sync for Gmail and Office 365 make it easy to get started with Front. Adding other channels is simple with SMTP redirects and OAuth for other messaging services.
Powers your entire organization
Get the added flexibility and admin controls you need to use Front across your company. Easily manage multiple separate user groups with a single Front account.
Pricing
Starter
The essentials to get your team up and running
$
9
99
per user P/M
-
Individual email inboxes
-
3 team inboxes included (email only)
-
Assign and @mention
-
3 basic workflow rules
plus
Go beyond email and customize your workflow
$
19
99
per user Monthly
-
Everything in Starter, and:
-
10 team inboxes included (email, social, or chat only)
-
3rd party integrations
-
Unlimited basic rules
Popular
Pro
Even more inboxes and data to transform teamwork
$
39
99
Per user P/M
-
Everything in Plus, and:
-
25 team inboxes included (all types including SMS)
-
Pro integrations and rules
-
Analytics
Join the customer-driven companies that rely on Front
Team up with Front
