Our solutions are designed to integrate into existing systems and processes whilst supporting more streamlined communications and promoting greater engagement.
Our core products are outlined below, but please contact us to discuss your own requirements and allow us to recommend the most effective strategy for your business.
With one WhatsApp number and unlimited team members, users are able to access a shared inbox to seamlessly manage and monitor WhatsApp conversations ensuring messages are never missed.
Unanswered phone calls can automatically be turned into WhatsApp chats in order to capture the customer and begin their journey, rather than lose them completely. You can also send an automated ‘away’ message to WhatsApp users when your business is closed.
Through an easy-to-use chatbot builder, you can automate conversations within WhatsApp, prompting customers to define their query and provide initial information. Queries and leads are appropriately pre-qualified and can be automatically directed to the relevant team member.
The world’s most popular messaging app is now open for your business. View and respond to WhatsApp messages as a team, automate conversations with chatbots, assign chats, send automated notifications to contacts and respond faster using templates.
We work with key vendors in the communications markeplace to help organisations move on from legacy channels and practises. Our fully managed solutions challenge the existing concepts with a view to improving efficiencies, automation and driving down costs.
We’d be happy to work with you on any projects involving the following vendors.
Need a GDPR-compliant way to record staff’s WhatsApp messages for FCA, MiFID II or other regulatory requirements, or simply for enforcing best practice among employees? We can help you ensure your business is not only compliant, but get insights into performance & analytics.
Our technology can understand your sales enquires and appoint a business appropriate meeting type (be it a phone call, web demo, face-to-face) and schedule it in with the relevant member of your team.
With an increasing preference for texting and messaging via WhatsApp, businesses need to adapt and permit mobile messaging. A compliant mobile messaging service can protect against risks by ensuring consent is captured, conversations are recorded and CRM systems are instantly updated.
Customers are using various platforms to communicate these days and are no longer confined to just email and phone. We work with innovative cloud platforms to ensure you can support communications and manage conversations at scale.
We highly recommend getting in touch with us for an open, honest (and easy to understand!) conversation. We’ll get to know your business then explain the options available to successfully tackle the challenges you’re facing. There’s no obligation to take your journey further (although we think you’ll definitely want to!)