Enhancing engagement with inspiring innovations

TECHNOLOGY THAT TRANSFORMS

Our solutions are designed to integrate into existing systems and processes whilst supporting more streamlined communications and promoting greater engagement.

 

Our core products are outlined below, but please Contact Us to discuss your own requirements and allow us to recommend the most effective strategy for your business.

PRODUCTS

WHATSAPP BUSINESS API

The world's most popular messaging app is now open for your business. View and respond to WhatsApp messages as a team, automate conversations with chatbots, assign chats, send automated notifications to contacts and respond faster using templates.

TEAM INBOX FOR WHATSAPP

With one WhatsApp number and unlimited team members, users are able to access a shared inbox to seamlessly manage and monitor WhatsApp conversations ensuring messages are never missed.

WHATSAPP PRE-QUALIFICATION

Through an easy-to-use chatbot builder, you can automate conversations within WhatsApp, prompting customers to define their query and provide initial information. Queries and leads are appropriately pre-qualified and can be automatically directed to the relevant team member. 

VOICE-2-WHATSAPP

Unanswered phone calls can automatically be turned into WhatsApp chats in order to capture the customer and begin their journey, rather than lose them completely. You can also send an automated 'away' message to WhatsApp users when your business is closed.

MULTI-CHANNEL

Customers are using various platforms to communicate these days and are no longer confined to just email and phone. We work with innovative cloud platforms to ensure you can support communications and manage conversations at scale.

LEAD APPOINT BOT

Our technology can understand your sales enquires and appoint a business appropriate meeting type (be it a phone call, web demo, face-to-face) and schedule it in with the relevant member of your team.

SOCIAL MEDIA MESSAGING

Omni channel messaging enables you to manage multiple channel threads in a single application. 

VIRTUAL MOBILE

Using patented technology, Stitch MultiLine enables employees to make business calls and send messages using their personal mobile phone but through a separate business number. Business and pleasure remains separate, but the solution is far more convenient, favorable to most employees and cost-efficient. Works even on poor data connections, where other app based communication solutions fall short.

 

GDPR COMPLIANT MOBILE MESSAGING

With an increasing preference for texting and messaging via WhatsApp, businesses need to adapt and permit mobile messaging.  A compliant mobile messaging service can protect against risks by ensuring consent is captured, conversations are recorded and CRM systems are instantly updated. 

MOBILE CALL REPORTING & RECORDING

Whilst typically a requirement for those under compliance regulations, other businesses have recognised employees are using their work mobile for increased client communication. These conversations can now be centrally captured, not only for compliance, but for analytics & reporting.

 

WHATSAPP & TEXT COMPLIANT RECORDING

Need a GDPR-compliant way to record staff’s WhatsApp messages for FCA, MiFID II or other regulatory requirements, or simply for enforcing best practice among employees? We can help you ensure your business is not only compliant, but get insights into performance & analytics.

MOBILE FIRST COMMUNICATIONS

Our technology can understand your sales enquires and appoint a business appropriate meeting type (be it a phone call, web demo, face-to-face) and schedule it in with the relevant member of your team.

PARTNERS

We work with key vendors (Google AI, Frontapp & Wire) which represent our core business. We also work with other strategic partners which complement our service offering. For these products, we are happy to advise, manage a deployment (alongside them), but we will not bill or directly support them.

 

We’d be happy to work with you on any projects involving the following vendorss.

SHORT ON TIME? Let our experts do the work!

We highly recommend getting in touch with us for an open, honest (and easy to understand!) conversation. We’ll get to know your business then explain the options available to successfully tackle the challenges you’re facing. There’s no obligation to take your journey further (although we think you’ll definitely want to!)

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