Adopt a communication strategy that enables customers to easily engage with your business and supports your teams to converse personally and professionally.
WHATSAPP BUSINESS API – communicating with customers using the world’s most popular messaging app.
TEAM INBOX FOR WHATSAPP – using one WhatsApp number and unlimited team members who access a shared inbox to collectively manage conversations.
SOCIAL MEDIA MESSAGING – using Omni channel messaging to manage multiple channel threads in a single application.
“I would recommend Stitch to any company, particularly if you have lots of incoming calls out of work hours. We now use the Voice-2-WhatsApp feature and it’s been so useful in automatically starting a conversation with our customers to find out what their call is about. It means we can then pick up the conversation and know exactly who needs to respond.”