With our shared inbox for WhatsApp, businesses can now enjoy friction-less conversations with consumers over the UK’s No. 1 Messaging Application.
By creating a presence with a WhatsApp account, you can connect your sales & service teams directly to your customers over WhatsApp.
Customers don’t just phone & email nowadays. In our fast changing world, customers use various platforms to communicate. Here at Stitch, we work with the latest cloud platforms to ensure you are easy to do business with, whilst ensuring your teams have the tools to effectively respond & manage conversations at scale.
Our technology can understand your sales enquires and appoint a business appropriate meeting type (be it a phone call, web demo, face to face) and schedule in with the relevant member of your sales team.
Don’t ever miss a lead again. No more telephone tag. Gives customer great first impression of your business.
How quickly does your organisation respond to emails? How often are web chats abandoned? For so long, ticketing systems have been the only way to measure team response times, yet they are cumbersome and do anything but create an easy to do business with approach. Get insights on team and personal inboxes like you never thought possible to power up your customer engagement experience.
We can help you make the most of change. Digital transformation demands change. Not only in terms of new technology, but also new processes. And all this change affects the most important factor in any transformation programme of works – people.
People are calling WhatsApp the digital extension of the living room! Get inside the circle of trust and speak to customers in real-time via an app they already use. Improve loyalty, increase engagement, build better relationships and differentiate yourself from the competition in one easy move.
Studies predict that customer experience (CX) will overtake price and product as the key brand differentiator by the year 2020. Let Stitch guide you to adopt the latest technology to ensure you are easy to do business with, yet facilitate your staff with software to manage conversations at scale.
We want you to enjoy using the technology that helps you perform your daily tasks. We employ highly skilled specialists to do this. You can expect a wide range of reactive and proactive services from our technical team, so you concentrate on the customer, whilst we focus on the technology.
Slack never killed email – it created a business problem of multiple inboxes for users to manage. Stitch provide single app solutions for a combined inbox for Email, Chat/IM, Webchat, Twitter, Messenger, WhatsApp & SMS – one place to search for conversation history over multiple formats
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