Adopt a communication strategy that enables customers to effortlessly engage with your business and supports teams to efficiently manage the full sales process.
Customers can be reached anywhere
Let people connect with your company by meeting them where they currently are: WhatsApp.
Conversations are a great way to connect
Drive marketing, sales, and support outcomes through two-way dialogues that engage customers throughout their journey.
Make memorable experiences
Use the API to create engaging conversational flows that include interactive CTAs, dynamic product listings, rich media, and more.
"With Lead2WhatsApp we are getting nearly an 80% engagement rate on our automatic responses in WhatsApp. By turning an email lead into a WhatsApp chat, the consumers platform of choice, is really driving growth."
With one WhatsApp number and unlimited team members, users are able to access a shared inbox to seamlessly manage and monitor WhatsApp conversations ensuring messages are never missed.
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Automate lead responses in WhatsApp from third party website email leads and contact us forms. Our data shows that engagements rates of up to 80% can be achieved with an average response time of 59 seconds by using this feature.
Enable clients to start conversations with your business by having a widget on your website. Stats show you are nearly twice as likely to engage a lead by having WhatsApp available as a communication channel.
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Expect higher digital customer service today then 12 months ago
Would choose a business using WhatsApp Business over a competitor whodoesn’t
Stopped doing business with a brand due to apoor digital experience
Through an easy-to-use chatbot builder, you can automate conversations within WhatsApp, prompting customers to define their query and provide initial information. Queries and leads are appropriately pre-qualified and can be automatically directed to the relevant team member.
Unanswered phone calls can automatically be turned into WhatsApp chats in order to capture the customer and begin their journey, rather than lose them completely. You can also send an automated ‘away’ message to WhatsApp users when your business is closed.
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With an increasing preference for messaging via WhatsApp, businesses need to adapt and permit mobile messaging. A compliant mobile messaging service can protect against risks by ensuring consent is captured, conversations are recorded and CRM systems are instantly updated.
